How to raise a grievance at work

Last updated: 30 Jul 2020

If you have tried to resolve your grievance informally by talking to your employer without success, you should raise the matter formally. You should do this using your employer’s formal procedures for grievances. If you’re unsure how to find this, check:

  • the company handbook
  • human resources (HR) or personnel manual
  • HR intranet site
  • employment contract.

If your employer doesn’t have a formal grievance procedure, members can contact Bectu‘s member contact centre for assistance.

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